What does Intown411.com do?
Intown411.com is an informative directory website focused on providing helpful information about local businesses for locals and tourists. In addition, Intown411.com offers certificates redeemable at a variety of South Florida restaurants, attractions, and retail locations at a discounted price, while also allowing local consumers to give donations through their purchase to local charity organizations that directly benefit their community. We are able to put people in touch with restaurants that they may otherwise have not been familiar, or to return to some of their favorite restaurants. Our certificates are offered to the public at a large discount to their listed face value.
What can I expect as an Intown411.com customer?
You will receive significant discount options to a wide variety of restaurants, attractions, and retail locations in South Florida.
You will know that 25% of the net profit we receive from your certificate purchase (Percentage may increase periodically for special campaigns) goes to a local charity promoted on our website.
You will experience the gratification that comes with a unique philanthropic effort.
How do I purchase an Intown411.com certificate?
You may navigate location options by searching our website or by browsing the listed advertisers under each category. Advertisers are searchable by “Type” and “City”. Once you see what you like, you may select a certificate by clicking on the "add to cart" button at the bottom of the business’ listing page. You may only purchase ONE certificate from each participating business per day, per household. You may then continue shopping or go directly to checkout. Once you checkout, your transaction is complete.
How do I register for an account?
No registration is necessary to purchase certificates from Intown411.com. The information you provide during the checkout process is used only for billing and certificate delivery purposes.
If you would like to sign up to receive weekly e-mails about our featured advertisers and certificates, you may join our mailing list by completing the form on the Intown411.com landing page. For any questions regarding the use of your information by Intown411.com, please read our Privacy Policy.
Is there a fee for using our service?
No. You will only pay for any certificates that you choose to purchase.
What are the restrictions for my Intown411.com certificates?
Intown411.com Certificate Universal restrictions: (1) Tax and gratuity not included in certificate value. (2) No cash value. May not be redeemed for cash or credit on unspent balances. (3) Cannot be combined with any other offers or specials. (4) Neither Intown411.com or the participating business are responsible for any lost or stolen certificates. (5) Limit ONE certificate per day, per party, even if at separate tables, or with multiple checks.
Unique Restrictions: Certificates include unique restrictions that vary from restaurant to restaurant. Before you purchase a certificate, you must read the brief description of restrictions that are associated with the particular restaurant that you are interested in. All conditions must be followed.
What forms of payment does Intown411.com accept?
Intown411.com accepts Visa, MasterCard, American Express, Discover, and PayPal.
How will my transaction(s) appear on my banking statement?
Intown411.com directs a percentage of our net profit from your purchase to a particular charity that you are informed of at the time of your purchase. Intown411.com delivers the donation totaling 25% of our net profit from all sales to the participating local charity in monthly increments in the form of a lump sum donation. Therefore, the payment will show on your banking statement as a full payment to Intown411.com. For example, if you purchase a $40 certificate for $20, your statement will show $20 to Intown411.com. The amount of the donation will not show on your statement.
Can I deduct for tax purposes the donation to the charity?
Due to the nature of the Intown411.com purchase transaction, a tax deduction may or may not be possible. Each charity currently associated with Intown411.com is a qualified charitable organization as defined by the Internal Revenue Code to which a contribution may be deducted. Please however, confer with your tax professional to obtain further clarification.
How do I know my credit card information is secure?
Intown411.com places extraordinary importance on maintaining our customers' privacy and security. We place great value on your shopping experience and want it to be satisfying and efficient. You will be pleased to know that our website is secure and encrypted and we do not sell any customer information. For further information, please review our Privacy Policy.
Once I purchase an Intown411.com certificate, how do I receive it?
You will receive your certificate by e-mail in the form of a link to a PDF document. From your e-mail, you may link to the document, download and print the certificate to use at your leisure.
How do I redeem my Intown411.com certificate?
You take your certificate with you to the restaurant, attraction, or retail location named on such certificate and when you arrive, you convey it to your waiter, server, etc. and it is then deducted from your total bill amount. The business then validates the certificate and it is considered redeemed. Please note that you may only redeem ONE certificate per party, per day at any participating business.
Is there an expiration date for my Intown411.com certificate?
No. There is no expiration date for an Intown411.com certificate. Certificates remain valid until they are used. Each unique certificate may only be redeemed ONE time.
What happens if I lose my Intown411.com certificate?
Intown411.com and participating restaurants are not responsible for lost or stolen certificates. Once they are printed, they can be redeemed by the holder, so please treat them as if they are cash. If the certificate has not been redeemed, you may simply reprint the certificate.
What is the Intown411.com refund policy?
Once a certificate is purchased you may not return it for a refund or exchange it for the value of the purchase price. All sales are final.
What happens with a certificate for a business that has gone out of business?
Intown411.com wants to ensure that our customers have a great experience and complete satisfaction. In the event that you have a certificate for a closed business, simply contact customer service at the e-mail provided below and you will receive a credit for the purchase price of the certificate that may be used for the exchange of another certificate of equal purchase price. For example: You would like to exchange a certificate with a purchase price of $20 for another certificate with the same purchase price of $20. Exchanges will only be made based on purchase price, not face value.
If you have any questions, feel free to contact us:
